Mobile Expert

It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet Metro by T-Mobile a leading provider of unlimited 5G wireless services. Together we serve tens of millions of customers and we're just getting started, to make an incredible difference for your customers and co-workers. With boldness, enthusiasm, and a whole lot of passion, the Elite Mobile Expert will help us sell the products and services that our customers have grown to rely on. Obtaining a strong

Elite Mobile Expert Qualifications

• Prior Experience in Sales and Customer Service
• Fluent with technology
• Strong Communication Skills with the ability to carefully listen ensuring every customer feels valued and welcomed
• Problem-Solving skills
• Billing and POS system knowledge
• Focus on attention to detail
• Flexibility to adapt to changes in business operations
• State ID and reliable transportation

Elite Mobile Expert Responsibilities

• Interpretation of KPI reporting along with building the culture, hitting Store Goals and Quota
• Maintaining Compliance with Company Policies and Procedures
• Resolving customer concerns and escalations with excellent customer service
• Building local community relationships
• Making sure all operational duties are completed and in full compliance