The service rules and regulations set forth in this Water Utility Service Plan have been duly adopted by the Board of Trustees of Indianola Municipal Utilities, which is the governing body of the Utility under the Indianola Code of Ordinances. They manage and control the distribution of water by the Utility within the service area that encompasses the corporate city limits and that duly purchased from a rural water association.
The Iowa Utilities Board has very limited authority over the Utility. If rules and regulations contained in this Service Plan conflict with those imposed by the Iowa Utilities Board, those issued by the Iowa Utilities Board shall prevail.
Download IMU's Water Service Plan here.
Download IMU's Water Procedure Manual here.
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